Shipping and Payment Terms

Payment and Shipping

The following conditions apply:

-Delivery takes place worldwide.

-We ship your products in 2-3 days. Please note that there will be no deliveries on Sundays and public holidays.

– We calculate the shipping costs according to the different zones.

Shipping costs

Shipping costs vary per country and zone. If a form of packaging other than the standard form of packaging is used upon the Orderer’s request, it shall be billed at cost price.

– Germany: Free shipping on orders over 1000 €.

– EU Countries: 49 €.

– UK: 149 €

– The US and Canada: 249 €

VAT

European Union COUNTRİES -excluding Germany- we are going to issue the invoice with 0% VAT.

Within  Germany: %19 German VAT

However, the buyer is responsible for customs process and any other licensing in his/her country, paying import duty, tax and other fees.

Delivery times

Delivery time is up to the Courier Company. You will be informed by email about the delivery time as soon as we ship your items. Delivery dates are estimates, unless a fixed date for the transactions has been expressly agreed upon in writing.

If you have ordered items with different delivery times, we will send the goods in one shipment unless we have made a different agreement with you.

Orderer’s rights in the case of non-conformity

Obvious defects, delivery of the wrong goods, and deviations in quantity, shall be reported to us in writing by the Orderer without undue delay, no later however than 3 days from the Orderer’s receipt of the goods. Concealed defects shall be reported to us within a period of eight days following their discovery. The buyer is obliged, if necessary by way of trial processing, to check whether the delivered goods are free of defects and suitable for the intended utilisation.

Accepted payment options

– Prepayment by bank transfer

– Payment by PayPal

– Payment by PayPal Express

– Payment by PayPal (credit card, direct debit, invoice if applicable)

Our bank connection:

ZIRAAT BANK

Ores display

IBAN: DE44512207001042298008

SWIFT-BIC: TCZBDEFFXXX

If you have any questions, you will find our contact details in the imprint.